Tips

Sage 50 Payroll

Record Employee Absences

When an employee is absent from work you can record details of their absence in their employee record.  Statutory Sickness (SSP) and Parental Leave (SHPP) can also be entered via Leave Payments.

Enter absence from the employee record

  1. Double-click on the required employee then click the Absence
  2. Click Diary Entry then enter the absence details in the boxes provided.
  3. Click OK then click Save then click Close.

Enter absence from the Enter Payments option

  1. Select the required employee, then click Payroll.
  2. Click Enter Payments then click the SSP/Parental Leave
  3. Select the first date of absence then hold down the left mouse button and drag to the last absence date.
  4. Right-click the selected date range and then select the required absence type.
  5. Enter the required information.
  6. To record sickness click Record SSP then complete the Quick SSP window as required.
  7. To record sickness shared parental leave, click Record ShPP then complete the required dates.
  8. Click OK then continue processing payroll as normal.

Delete an absence from the employee record

If you have not updated the period, you can delete the absence entry from the employee’s record.  If you have already updated the period, you need to rollback to remove the entry and correct a previous payroll run.

  1. Double-click the require employee(s), then click the Absence tab.
  2. Select the dates that you want to delete.
  3. Right-click then select None.

If you would like help with entering SSP and or ShPP absences or need any other help or advice with your payroll, please contact us

We can also provide a remote access service where we can link into your computer to help you resolve your Sage Accounts or Payroll problems.

Sage 50 Accounts

Refund a customer

There are times when you might need to refund a customer when they have over paid or if you have issued a credit note etc after they have paid.  You can refund a customer and record any goods they have returned, using the customer refund option.

If you have not already done so you need to post a credit note, you can either post a product credit note, a service credit note or a batch credit note.

Post a Refund

  1. Click Bank accounts.
  2. Click the account you are paying the refund from.
  3. On the tool bar, click Customer refund, or on the Payments drop-down list, click Customer refund.
  4. Complete the Bank Details, Customer Details and Refund Details as required.
  5. To refund a credit note, in the Refund column for the relevant credit, enter the refund amount. If you do not have a credit to refund, enter the refund amount in the box at the top.
  6. Click Save.      If you enter the amount in the box at the top, lick Yes to post an unallocated refund.  You can allocate this later.

If you would help refunding a customer, or entering a customer credit note or if you need any other help with your Sage 50 Accounts, please contact us

The prices for Sage Accounting, also known as Sage Business Cloud, will be increasing from the 1st September 2025, but you can still get the subscription cheaper directly from us than from Sage

Sage 50 Accounts and Sage 50 Payroll subscription prices are also increasing by 8% from 1st September 2025.

If you would like to discuss what program would suit your business needs or if you need any other help, please contact us

Sage 50 Payroll

FPS Adjustments

If you have changed an employee’s wages and the amount of PAYE, NI, Student loan deduction etc might have changed, so you need to inform HMRC about the changes and this is done via a FPS adjustment.

The FPS Adjustment

When you submit an FPS Adjustment, it sends the corrected values for your payroll to HMRC.  This ensures they have the latest information for you and your employees and makes sure that the values HMRC are expecting are correct.

The liability on the FPS is made up of the following information:

  • PAYE + Employer’s NIC + Employee’s NIC + Student Loan + Postgraduate Loan

Values in the submission

The FPS Adjustment wizard will show the difference in this liability for the current pay period and will submit the latest year to date values for your employees in the background of the submission.

This means that although you only see the values for the most recent period during submissions, any prior periods you have amended are included in the submission.

Example

You have rolled an employee back for months 4-2 to correct some processing.  When you submit the FPS Adjustment, the FPS Liability screen will only show the changes in liability for month 4 (the difference between the original values and the new values).

In the background of your submission, it will include the latest year to date values, which will include the changes for months 2 – 4.

If you need sending an FPS Adjustment or need any other help or advice with your payroll, please contact us

We can also provide a remote access service where we can link into your computer to help you resolve your Sage Accounts or Payroll problems.

Sage 50 Accounts

Manual contra entries

If you do not have the feature to do an automatic contra entry you can do a manual entry in SAGE 50 Accounts, to offset outstanding customer and supplier invoices etc.

If you have a customer who is also a supplier, you can offset outstanding customer invoices (SI) and supplier invoices (PI).  You can also pay off Sales Payments (SP) or Purchase Receipts (PR) that post when you refund a customer or supplier.  This is a contra entry.

Create a contra entry bank account.

  1. Go to Bank accounts, then select New.
  2. Enter the relevant details for the new bank account:

A/C Ref * The nominal code you want to use for the new bank account.

Note: If you are using Sage’s default nominal ledger structure, use a number within the range of 1200 to 1239.  These numbers are in the existing bank account range in the Chart of Accounts.  This ensures that the bank balances appear correctly on your management reports.

Nominal Name Enter a description for the new bank account, for example, Contra Entries bank account.

A/C Type Select Cheque Account from the drop-down list.

No Bank Reconciliation If you do not want to run a bank reconciliation for this bank account, select this.

  1. Click Save then click

Post a sales receipt using the contra entry bank account

To clear the outstanding sales invoice(s) (SI) or Sales Payment(s) (SP) on the customer’s account, post a Sales receipt (SR) using the contra bank account.

  1. Go to Bank account, select the contra bank account, then click Customer receipt.
  2. Complete the Customer Receipt window as follows:

Account Ref     The contra bank account appears.

Account           Choose the required customer from the drop-down list.

Date                 Enter the date of the sales receipt.

Receipt             Enter the required value in the Receipt field for the relevant transaction(s).  This is the lower value of the contra entry.  For example, if the SI is £250.00 and the PI is £200.00, enter £200.00.

  1. Click Save then click Close.

Post a purchase payment from the contra entry bank account

To clear the outstanding PI or PR on the supplier’s account, post a Purchase Payment (PP) using the contra bank account.

  1. Go to Bank accounts, select the contra entry bank account, then click Supplier payment.
  2. Complete the Supplier Payment window as follows:

Account           Enter the required supplier’s account reference.

Date                 Enter the date for the purchase payment, use the same date as the customer receipt

Payment          Enter the same value as the SR in the Payment box of the invoice item line.  For example, enter £200.00 against the relevant outstanding invoice(s).

  1. Click Save then click Close.

The balance on the contra entry bank account will now be zero.

Reverse a Contra Entry

To reverse a contra entry, delete or reverse the transaction posted to the contra entry bank account in the normal way.

If you would help with creating a contra bank account and or doing contra’s entries, or reversing a contra entry or if you need any other help with your Sage 50 Accounts, please contact us

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