Tips

Accounts

Disable/Delete customer alerts

If you want to stop a customer alert from popping up in Sage 50cloud Accounts you can either disable it or delete it.

Disable a customer alert

1. Open Sage 50Cloud accounts and select Customers.
2. Double-click the customer record, or click the customer then click Edit.
3. Click Alerts then click then alert you want to disable, then click Edit.
4. Select Disable this alert.
5. Click Save.

This alert now shows No in in the Active column and no longer appears when processing.  If you want to enable the alert again just go into the alert again and clear the Disable this alert check box.

Delete a customer alert

1. Open Sage 50Cloud accounts and select Customers.
2. Double-click the customer record, or click the customer then click Edit.
3. Click Alerts then select then alert you want to delete.
4. Select Delete, to delete the alert and click Yes.
5. The alert has now been deleted.

Disabling or deleting alerts is the same for Suppliers, Products and Services, just select the relevant records.

If you would like help with setting up, amending, disabling or deleting custom alerts or need any other help with your Sage Accounts please contact us